Order Returns

The return request must be communicated to our Customer Service Center within fourteen calendar days from the date of receipt. Returned products must be without violation of the manufacturer's original seal, accompanied by the invoice, manual, all accessories and preferably in the original packaging. All products will undergo a prior analysis and if the absence of a defect or non-compliance with any of the conditions described in the previous topic is found, the product will be sent back to the customer.

The deadline to request the cancellation of your purchase is up to fourteen calendar days after receipt;
- The product must be returned in its original packaging and must not show any signs of use; 
- You can request the return of your goods through our call center: +351 926 221 936